As an additional service, netSENTINEL offers you access to professional technical support throughout North America, 24 hours a day, 365 days a year. Through our netASSIST support service you will receive:

The option to retain device configurations in a centralized storage area to aid in disaster recovery. The ability to track and record historical data to assist in trouble shooting and maintenance Have full visibility across multiple locations, from around the corner to around the globe, from a single browser Asset management integration vendor support, warranties, contracts and replacement cycles

netSENTINEL provides support for root cause analysis, issue identification with summary and drill down fault isolation. View larger version of screenshot